FAQ

Find quick solutions to the most common questions about gameplay, accounts, and technical issues. Your first stop for a smooth gaming experience.

What are the criteria for canceling/refunding? (Withdrawing an offer)

When it comes to cancellations and refunds, TriwarM's policy is based on the right of withdrawal, which allows for a refund within 7 days for any unused items. For full details, please refer to our Terms of Service.

Please note, however, that there are certain restrictions. If the owner of the payment method (mobile phone, credit card, etc.) is a legal adult, cancellations may be limited.

Additionally, the right of withdrawal may be restricted in the following cases:

  1. When you have used the item(s) you received after a purchase.

  2. When the item's effects are applied instantly upon purchase.

Please be aware that if a user is found to be deliberately abusing the refund system for fraudulent gain, the account may be subject to sanctions according to our operational policies.


UNIONGAMES

ADRESS : 1F, 70-1, Yaksan-ro,

Tanhyeon-myeon, Paju-si, Gyeonggi-do
Business license number : 850-88-03269
CS : support.triwarm@gmail.com

Privacy policy            Terms of use           COPYRIGHT (C) UNIONGAMES All Rights Reserved.

UNIONGAMES

ADRESS : 1F, 70-1, Yaksan-ro, Tanhyeon-myeon, Paju-si, Gyeonggi-do   Business license number : 850-88-03269  CS : support.triwarm@gmail.com


Privacy policy            Terms of use           COPYRIGHT (C) UNIONGAMES All Rights Reserved.